Field Chase
"Field Chases"..."Door Knocks".."Delinquency Interviews"...
These and many other terms identify a vital process that can markedly reduce a company's exposure to more costly actions such as repossession and foreclosure.
Touchstone Field Services proudly offers the highest quality services available in New Hampshire to quickly, efficiently and courteously attempt to re-establish contact between your staff and the borrower at their home or place of employment. Using skill sets developed over 35 years of combined public and military service, our field contact personnel will ensure complete compliance with the Fair Debt Collection Practices Act (FDCPA), and deliver your confidential correspondence, encourage immediate telephone contact, while facilitating the acquisition or verification of personal contact data, including employer, residence address and telephone numbers.
Additionally, our personnel will verify the location and condition of the collateral pledged against the debt. Using state of the art, professional digital cameras, expertly-taken images of the collateral will accompany the detailed written report sufficient to accurately document the lienholder's exposure on the account. Additional property conditions and other assets will also be noted in the report.
Our personnel take pride in their expertise and knowledge, and use this to educate the borrower at the point of contact of the importance of re-establishing and maintaining contact with the lender. Explaining to the borrower the necessity to maintain personal responsibility towards debt, and oftentimes providing guidance to sources of additional consumer information, Touchstone Field Services achieves the lender's goals of contact while simultaneously attempting to increase a borrower's knowledge base and desire to permanently resolve the debt issues with the lender.
Call or e-mail us with your specific requirements.